Shipping Alert: Orders placed during March 23rd -27th will begin shipping on March 28th ♥ FREE Shipping On All US Orders ♥
Shipping Alert: Orders placed during March 23rd -27th will begin shipping on March 28th ♥ FREE Shipping On All US Orders ♥
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POLICY

Thank you for considering Dearly Vintage for your purchase. At Dearly Vintage, we specialize in offering clothing items that are at least 20 years old. We believe that the unique wear and "flaw" of each vintage piece contribute to its individual story and are considered part of the garment's historical charm. While we strive to provide accurate descriptions, please note that minor imperfections may be present and will be noted in the product descriptions to the best of our ability.

To ensure the quality of our dresses, they undergo a steam cleaning process before listing. If necessary, dresses may also undergo hand-washing or dry cleaning, which will be specified in the product description. However, please be aware that these vintage dresses have traversed decades and may have spent time in environments such as dark basements, garages, or attics. Additionally, it was common for adults to smoke, particularly during the mid-century era. As a result, a vintage smell may still linger even after washing. We strongly advise washing vintage clothing before wearing it to help remove potentially harmful germs and chemicals. This precaution is in your best interest for personal hygiene and safety. By washing the garments, you can also ensure a fresh start and eliminate any residual odors.
We appreciate your understanding and encourage you to embrace the unique character and history of each vintage piece. Before making your purchase, please carefully review our terms and policies outlined below:

1. All items are final sale: Once a purchase is made, we cannot accept returns, cancellations, refunds, or exchanges. We encourage you to thoroughly review the product details and ask any questions before completing your purchase.

2. International Customs/Duty and associated fees: Please note that the item's price and shipping cost do not include any customs or duty charges. These additional fees, if applicable, are the buyer's responsibility. We recommend familiarizing yourself with your country's regulations regarding import/export packages.

3. Compliance with import/export regulations: It is the buyer's responsibility to comply with their own country's regulations regarding the import/export of packages. Please ensure that you are aware of any restrictions or requirements before placing your order.

4. Lost or damaged packages: Once the package is in the possession of the shipping carrier, Dearly Vintage cannot be held responsible for any lost or damaged packages. We recommend selecting a reliable shipping method that offers tracking and insurance for added security.

5. Non-collected items: In the event that an item is returned to our shop due to non-collection by the buyer, a refund will be issued minus a 25% restocking fee. Please note that shipping fees and customs fees cannot be reimbursed in such cases.

By proceeding with your purchase, you acknowledge that you have read and understood Dearly Vintage's terms and policies. If you have any questions or concerns, please don't hesitate to contact us.