SHIPPING

UNITED STATES

Complimentary Delivery to US addresses.  Orders are shipped within two business days.

Shipping upgrade and insurance are also available at a same rate provided by courier.

 

INTERNATIONAL

DEARLY VINTAGE delivers to a number of international countries, a full list of countries is available during checkout. You can change your country during the shipping details step of checkout.

International orders ship via US Postal Service or DHL EXPRESS, and rates depend on the weight and size of the item.

First Class Mail International is the most economical way to send packages under 4 lbs (64 oz) and worth less than $400. It DOES NOT offer door-to-door tracking and usually does not update once a package departs the United States.

Priority Mail International is a reliable, cost-effective way. It includes $200 merchandise insurance and tracking. Average business day delivery of 6 to 10 days. (Average number of days may vary based upon destination country custom and postal service.)

Customs processing

The time it will take for a package to clear customs varies greatly. There is nothing that can be done to speed up this process. All custom duties, taxes, or fees are the sole responsibility of the customer. Dearly Vintage is required to accurately declare the value of all international order on the relevant custom forms.

Shipping fee, Duties and taxes are nonrefundable.

SHIPPING STATUS

Once your order has shipped, you will receive an email providing your tracking number and carrier information. Orders may be split across multiple shipments, and items ordered separately may be shipped together.

A 15% restocking fee is applied to uncollected or refused delivery by buyer that is returned to the shop. Shipping cost is non-refundable.
Orders are shipped business days only, Monday through Friday. Dearly Vintage does not process or ship orders on Saturday, Sunday or national holidays.

 

LOST / MISSING / STOLEN PACKAGES

Dearly Vintage cannot credit, replace or refund lost, stolen, or damaged package once the package is confirmed acceptance by USPS.

If your package exceeds the average delivery time, please first track your package at the provided link and notify your local post office directly in order to file a claim.

Package that ships via Priority Mail Service is qualify for up to $50 insurance (domestic)  – directly from the USPS.

An extra insurance is available to be purchased as a separate “add-on” for full coverage against lost or damage of your order.